International shipping
Plan the destination, documents and delivery scope as carefully as the equipment.
Urgent spare parts
For vanes, filters, seals and maintenance kits, include the exact reference and destination in your first message. We review availability and the package requirements before proposing an express service. DHL Express can be considered where the shipment and destination are eligible.
Equipment and projects
Pumps, compressors and complete systems are quoted according to packed weight, dimensions and delivery requirements. Tell us whether the receiving site has a loading dock, unloading arrangements, booking requirements or restrictions that affect delivery.
How an order moves
- Enquiry: identify the equipment or part, quantity and destination.
- Quotation: review the proposed configuration, availability, price, transport and delivery terms.
- Order confirmation: confirm the agreed commercial conditions and recipient details.
- Preparation: coordinate packing and the documentation required for the shipment.
- Dispatch: receive the available tracking or freight reference.
- Arrival: coordinate destination procedures and receipt according to the quoted scope.
Documents and destination
The commercial invoice, packing list and transport document must match the goods and recipient. Provide the importing company’s full legal name, tax or importer details where required, receiving address and contact person. Any additional documents are reviewed for the particular operation.
What the quotation confirms
- Whether the quoted price includes transport and to which delivery point.
- Preparation time and estimated transit time as separate elements.
- The responsibilities and costs included in the agreed delivery terms.
- How destination customs procedures, duties and taxes are handled.
- Any specific packing or receiving requirements.
Delivery questions
Can you guarantee a delivery date from the catalogue?
No. The estimate depends on product availability, preparation, transport service and destination procedures. Share your deadline so it can be assessed before you order.
Can I use my own freight account?
Include your proposed carrier and account arrangement in the enquiry. Collection, documents and responsibilities must be agreed before dispatch.
Is every destination offered the same service?
No. The available service and route are checked for the specific country, address and shipment. A country listing is an invitation to request a quotation.
Your order, origin to destination
A transport quotation starts with the product and ends at a defined delivery point. Separating availability, preparation and transit helps plan an urgent spare part or the arrival of new equipment.
Before transport is quoted
The country is a starting point, but it is not enough to calculate a shipment. We need city, postal code, address or receiving point, quantity and product. For larger equipment, site access and unloading arrangements are also useful.
Information for your enquiry
State the required date and whether it supports a maintenance shutdown or a project. The proposal should confirm the goods, availability and transport scope. A shipping enquiry is not yet a stock reservation or a delivery confirmation.
Urgent spare parts
Vanes, filters, seals and other components may require an urgent service. DHL Express can be reviewed where suitable for the goods, destination and parcel. The part reference, quantity and recipient details must be confirmed before dispatch is arranged.
Information for your enquiry
If you have your own freight account, mention it in the enquiry so coordination can be reviewed. Dispatch date and arrival at your facility are different: destination processing and receiving conditions may affect delivery as well as transport time.
Equipment and packing preparation
A pump, compressor or system needs a review of weight, dimensions and transport protection. Package characteristics influence the quoted option. Packing must be considered together with movement at origin and receipt at the destination.
Information for your enquiry
Communicate access restrictions, receiving hours, unloading facilities and order-labelling requirements. Exportvacio archive photographs show earlier operations; the packaging for your order is confirmed against the equipment and agreed service.
Operation documents
Commercial information must match the recipient and agreed transaction. The applicable commercial invoice, packing list and transport reference are reviewed. Share purchase orders or specific identification requirements before dispatch when your company uses them.
Information for your enquiry
Ask your import coordinator for destination-specific requirements and communicate them in advance. Different consignments may need different documents. The quotation and subsequent coordination should make clear what is supplied and who handles each step.
Tracking and receiving
After dispatch, the available waybill or transport reference helps follow the shipment. Tracking may show departures, connections and processing before final delivery. Keep that reference with the order paperwork to make follow-up easier.
Information for your enquiry
At receipt, check identification, quantity and the external condition of the packaging before storage. Photograph any issue and report it with the order reference. Retain packing and documentation while the case is reviewed.
What to confirm at each stage
| Stage | Confirmation | Reference to keep |
|---|---|---|
| Quotation | Product, quantity, availability and transport scope | Proposal number and version |
| Order | Agreed configuration and conditions | Order confirmation and purchase order |
| Preparation | Recipient details, packing and applicable documents | Commercial operation identification |
| Dispatch | Available service and transport reference | Waybill or carrier document |
| Receiving | Quantity, identity and external condition | Delivery paperwork and photos if an issue is found |
Documents for your shipment
Review consignee details and order contents before dispatch. Documentary requirements are confirmed for the shipment and destination.
| Document | Purpose | What to check |
|---|---|---|
| Quotation and shipping documents | Review the commercial scope and delivery. | References, quantities, destination, packing, transport and agreed documentation. |
- Commercial invoice: review buyer, consignee, references and quantities.
- Packing list: review package details where applicable.
- Transport reference: identify the shipment after dispatch.
- Additional documentation: confirm company or destination requirements before ordering.
We confirm which documents will be issued and when, according to the agreed order and transport.
Questions before ordering
How do preparation and transit differ?
Preparation covers availability, order confirmation and dispatch. Transit is the transport journey. An estimate should identify which stage it describes.
Does the price include all destination costs?
Check the quotation. Transport scope, procedures and destination charges should be identified before confirmation; do not assume everything is included.
Can I request several destinations?
Yes. Separate each destination with its receiving company, address, quantity and required date. Routes can have different conditions and documentation.
What if there is a firm deadline?
Tell us in the first enquiry. Product availability, preparation and transport options are reviewed; the final date depends on the confirmed operation.
Continue exploring
Send the model, reference, quantity and destination. Configuration and supply scope are reviewed before the quotation is confirmed.
Also explore the Exportvacio catalogue and technical documentation