International shipping
Plan the destination, documents and delivery scope as carefully as the equipment.
Urgent spare parts
For vanes, filters, seals and maintenance kits, include the exact reference and destination in your first message. We review availability and the package requirements before proposing an express service. DHL Express can be considered where the shipment and destination are eligible.
Equipment and projects
Pumps, compressors and complete systems are quoted according to packed weight, dimensions and delivery requirements. Tell us whether the receiving site has a loading dock, unloading arrangements, booking requirements or restrictions that affect delivery.
How an order moves
- Enquiry: identify the equipment or part, quantity and destination.
- Quotation: review the proposed configuration, availability, price, transport and delivery terms.
- Order confirmation: confirm the agreed commercial conditions and recipient details.
- Preparation: coordinate packing and the documentation required for the shipment.
- Dispatch: receive the available tracking or freight reference.
- Arrival: coordinate destination procedures and receipt according to the quoted scope.
Documents and destination
The commercial invoice, packing list and transport document must match the goods and recipient. Provide the importing company’s full legal name, tax or importer details where required, receiving address and contact person. Any additional documents are reviewed for the particular operation.
What the quotation confirms
- Whether the quoted price includes transport and to which delivery point.
- Preparation time and estimated transit time as separate elements.
- The responsibilities and costs included in the agreed delivery terms.
- How destination customs procedures, duties and taxes are handled.
- Any specific packing or receiving requirements.
Delivery questions
Can you guarantee a delivery date from the catalogue?
No. The estimate depends on product availability, preparation, transport service and destination procedures. Share your deadline so it can be assessed before you order.
Can I use my own freight account?
Include your proposed carrier and account arrangement in the enquiry. Collection, documents and responsibilities must be agreed before dispatch.
Is every destination offered the same service?
No. The available service and route are checked for the specific country, address and shipment. A country listing is an invitation to request a quotation.